What you are saying is that, in the name of progress (Origin to the EA app), EA is skillfully arranging it so that players are getting locked out of their formerly running and properly registered game products with no clear path yet back to normalcy? I mean, really? That has never happened in the history of gaming. Sorry to be the bearer of bad news, but again this has happened to many, many players over the years or at least since 2016 or so and what you are describing exactly matches the symptoms of EA-blocked game codes, intentionally or by mistake, but either way by EA. It is entirely possible in your case that the codes were fine and the apparent lockout was not intentional, but only EA has the power to investigate. Only EA Customer Support, if you can manage to get someone who understands what has happened here and that can take more than one try, can assist with locked out account issues like that. The player at that point cannot even repurchase if they wanted to under that account (unless they switch over to Steam or an all-disc, no Origin install) because their accounts have the base game or the EPs blocked from authenticating and running. A common theme back then was that an agent on behalf of the re-seller would buy thousands of codes by credit card and then have a chargeback issued for a supposedly unauthorized purchase, thus getting their money back but still having the codes in hand (so to speak) to re-sell. This is not game piracy exactly, at least not intentionally on behalf of the players, this is the players being duped into buying what were really stolen codes at bargain prices. What's happened to countless players (but not all of them) who have purchased from unauthorized re-sellers is that eventually, and sometimes it takes months or even years, EA's Loss Prevention dept catches up with the illegitimate game codes for which EA was never paid and blocks their usage. G2A is not an authorized re-seller of the game like Origin itself and a number of other (usually full-price) retailers are.

the new EA app, it's a much older issue than that. Yes, and if you sere able to install it then I expect Origin would still block the game or the packs in question from running.

Origin for sims download